What we do - a brief introduction

Charity Solutions is an IT company that works solely with charities and NFPs. We provide a full range of computer-based services for charities & NFPs of all types and sizes, along with our own charity database software.

 

Computer & general IT consultancy and supply

We provide a full range of computer-based services for charities & NFPs of all types and sizes.  From small organisations with one or two PCs and only basic computer knowledge, right through to large organisations with an established network and dedicated IT staff, we have the resources and experience to help you when you need it.

Whether you need regular help or just a one-off or occasional hand for a new installation, special project or a problem that you just can't track down, we can help.

We can supply, install and help with all types of hardware and software required to make you computer system work at its best. 

Find our more about our IT consultancy services here.

 

IT Support

We provide a range of support options for your computer network.  We can provide onsite, telephone and remote dial-in support via a flexible range of support contract options or on an ad-hoc basis. 

Find out more about our support options here.

 

Ancillary Products and Services

Over many years in the IT business, we have built up good relationships with suppliers of goods and services in similar fields, such as office fitment, office furniture supply, cabling and provision of telephone systems. 

These are all people we trust to do a good job for you - and do it at a competitive price without attempting unnecessary "up-sells" or other flannelling that so many suppliers seem to try to take advantage of charities with.

If you require any of these services, just contact us.  Depending on how you prefer to work, we can either recommend you directly to one our trusted partners (if you know what you want and would prefer to deal with it directly) or work jointly with that trusted partner to provide a seamless service to you - and translate any of the techie-speke along the way!

 

Why choose Charity Solutions ?

By choosing Charity Solutions, you get years of IT experience combined with a dedicated focus on the charity and NFP sector.  You can find out more about who we are and how we came to be here by visiting the About Us section.

We know we are good at what we do - and that we are honest, straightforward and great to work with - but we realise that it might take more than words on a website to convince you of this!  We understand that choosing a new IT consultant or developer can be a scary process, but we want to do all that we can to take the risks or worries away from you.  So we back our work with a 100% no-quibble, no-small print guarantee.  Find out more here.

 

Benefit from our experience

Our consultants and developers have been working with charities and other not-for-profit organisations for many years.  We understand the problems and the "balancing acts" that are often required to keep your charity running efficiently while still keeping cost down so that your funds can go where they are truly needed.

We use our years of experience to develop practical, economical and workable information systems that really do what they’re designed to do. Then we explain, with the minimum of fuss or jargon, how things work together, so that you can choose what to do next.

We recommend what you need – no more, no less. And we make it work for you.

The result? You get more done in less time. Your computers work reliably. And you’ll feel that you have control over your IT, not it over you.

 

Unbiased advice

We are not unduly swayed by marketing hype from the major manufacturers. We don’t rush to recommend the latest must-have gadget simply because it’s the latest new thing. We won’t recommend or sell you anything you don’t need. And, though we can provide almost anything you need for your IT network, we don't insist that you buy from us - if you are happy with your existing suppliers, we can just give you a list of what you need and simply install and configure the new hardware and software when it arrives. We are happy to work in whatever way suits you best.

Working Your way

Whether you have your own IT staff or not, we will work with you, giving you all the help you need to get - and maintain - the computer network that works best for you and your organisation.

We will work with you in the way that suits you best - either on a day-by-day, problem-by-problem consultancy basis where you call us in for a specific task, or on a regular support contract basis where we are on the end of the phone when you need us and (if you wish) we will visit you regularly to check things are working, perform necessary updates and fix minor issues.

However you want to work, whether you want to see us once a day, once a week or once in a blue moon, we can work in which ever way works best for you, your needs and your budget.

 

And if you are still not sure

And don't forget, our work is backed by our 100% no-quibble, no-small print guarantee

So contact us now.  You have nothing to lose but your computer headaches!